FAQ

How can I order?

Choose your product, add it to your cart by selecting 'Add to cart', input shipping details, complete payment. Look for order confirmation in your email. Reach out if needed.

How much is shipping?

Shipping is always FREE on orders equal or higher than 49.99€ in the EU countries: Austria, Belgium, Bulgaria, Cyprus, Denmark, Estonia, France, Finland, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Holland, Poland, Portugal, Czech Republic , Romania, Slovakia, Slovenia, Spain, Sweden, United Kingdom.

For orders BELOW 49.99€ we are pleased to offer a flat shipping rate of €6.99

How soon will I receive my order?

Orders usually take 1-2 business days to be fulfilled and 1-3 business days to be delivered.

Which couriers do you ship with?

Our brand collaborates with several couriers throughout Europe, including Bartolini, DHL, Amazon Swiship, SDA Express Courier, Poste Italiane, Royal Mail.

The tracking provided seems not correct, what can I do?

We are aware of some cases of incorrect tracking and are already working to fix this problem. In the meantime, you can check your tracking via AfterShip website

Do you accept returns?

Of course, up to 30 (thirty) calendar days from the date of delivery.

I have ordered more items but some are missing! How come?

Contact us here for more information on your order, however it is possible that the items departed from 2 different warehouses and therefore will be delivered on different days.

Are the bedsheet compatible with my cot?

Our sets are available in multiple sizes. Check compatibility directly on the product page, under the size chart tab.

Where Flyideas products are manufactured?

Our products are crafted in Europe across a network of manufacturing facilities in Poland, Bulgaria, and Italy.

Where Flyideas products are stored?

Our inventory is strategically placed within multiple European warehouses to ensure swift deliveries and close proximity to our esteemed clientele.